Sales Coordinator Doncaster | Full-time Own the systems, data and processes that drive our sales performance Heidelberg Materials Australia is seeking a highly organised and commercially minded Sales Coordinator to take ownership of sales operations, pricing execution and data integrity across our Victorian business. Based in Doncaster, this is a hands-on, high-impact role where you’ll work closely with Sales Managers and senior leadership to improve systems, streamline processes, and deliver insights that directly influence commercial performance. This role is ideal for someone who enjoys working across systems, data and operations—and wants to take ownership of how things are done, not just support them. Key Responsibilities Sales Performance & Commercial Insights Analyse sales performance across volume, pricing and margins to identify trends, risks and opportunities Identify margin leakage and growth opportunities, and work directly with Sales Managers to drive action Deliver regular, practical reporting that supports decision-making Conduct win/loss analysis and track market activity using competitor insights Pricing & Commercial Execution Support and coordinate regional price increases, ensuring accurate and timely execution Maintain pricing structures, including base pricing, surcharges and pricing conditions Monitor pricing performance and provide clear insights on outcomes and improvement areas Review discounting and quoting practices to ensure alignment with pricing strategy Play a key role in protecting margin and driving pricing discipline across the region Systems, Process Improvement & Sales Operations Act as the go-to expert for CRM and HConnect, supporting users and improving adoption Identify and implement improvements across sales systems, workflows and data processes Monitor system usage, identify gaps, and drive continuous improvement Manage system escalations and ensure smooth day-to-day operations across platforms Support B2B platform administration and ensure accurate data flow Customer & Data Management Own and maintain the integrity of customer and pricing master data Support customer onboarding and ensure a smooth, professional experience Manage account setup, credit applications and system configuration Ensure accuracy, compliance and consistency across all sales and customer data Team & Stakeholder Support Work closely with Sales Managers, Regional Managers and leadership teams Provide guidance to sales teams on systems, processes and best practice Support alignment between sales, operations and pricing functions About You Experience in sales coordination, sales operations, pricing, or commercial analysis Strong systems experience across CRM, ERP platforms (e.g. SAP) or similar Proven ability to improve processes, systems or workflows Strong analytical skills with the ability to translate data into practical actions Background in construction, manufacturing, plant hire, logistics or similar operational environments highly regarded High attention to detail with a strong focus on data accuracy and integrity Confident working with stakeholders across sales, operations and leadership teams Well organised, proactive and comfortable managing multiple priorities Experience supporting or guiding teams (formal or informal leadership) is highly regarded Why Join Us High-impact role with direct exposure to senior leadership and commercial decision-making Opportunity to take ownership of systems, processes and pricing execution Be part of a business where operations, data and commercial performance are closely linked Work in a collaborative, down-to-earth team environment Gain exposure to digital sales platforms and continuous improvement initiatives Our People At Heidelberg Materials Australia, we are proud to be an equal opportunity employer. We celebrate diversity and welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, individuals with disabilities, those from culturally diverse backgrounds, and members of the LGBTQIA community.
